Repair shops and car washes

Loyalty for auto repair shops and car washes

Oil changes and car washes always come around again. Make sure they come back to you.

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What keeps customers from coming back

The challenges for repair shops and car washes

Customers forget their service and only come back when something breaks.

Car washes are impulse purchases, wherever is closest.

You have no way to remind customers of their next oil change.

Suggested program

Stamp card

A suggestion to get started. You set the numbers in the dashboard and change them whenever you want.

Example rule: 10 washes = 1 full wash. At the repair shop, cashback on services.

Ideas using what Clubbo already does

Customers who haven’t been back in 90 days get a WhatsApp reminder.
Each stamp earned shows how many are left for the free wash.
Referral bonus for the customer who refers.
Team access levels: each washer or mechanic records services with their own login.

In practice

An example club for repair shops and car washes

A fictional store in this industry running the suggested program: the customer’s card, the purchase recorded at the counter and the message that arrives on WhatsApp.

Club card

Auto Center RevisaAuto Center Revisa ClubExample

Henrique (example customer)

9 of 10 stamps

1 more to 1 full wash

At the counter

Customer: Henrique (example)
Purchase: Basic wash
Amount: R$ 45,00

+1 stamp

On WhatsApp

Auto Center Revisaautomatic message

Hi, Henrique! You earned 1 stamp at the Auto Center Revisa club. That’s 9 of 10: just 1 more to 1 full wash.

Illustrative example: the store, the customer and the amounts are fictional. In Clubbo, you set the rules and numbers in the dashboard.

Other industries

Set up your business’s club today.

Create your account, pick cashback, points or stamps, and sign up your first customer at the counter in a few minutes.