Customers buy once and disappear
They liked your store, but next time they go wherever is closer or cheaper. Nothing reminds them to come back.
7 daysFree trial, no credit card
Your customers come back. And back again.
Cashback, points or a stamp card under your store’s brand. Customers keep the card on their phone, with no app to download, and get a WhatsApp message with every purchase.
- No setup fee
- Official WhatsApp on every plan
- Apple Wallet and Google Wallet
- Apple Wallet
- Google Wallet
- Official WhatsApp API
- NFC-e checked with SEFAZ
- LGPD-ready features
The problem
The best sale is the one that repeats
Stores spend money to bring a customer in once. What pays the bills is that customer coming back.
Paper cards get lost
They sit in a wallet, get wet, go missing. And they never tell the store who the customer is or when they stopped coming.
You don’t know who your best customers are
Without a customer list, you can’t treat regulars differently or win back the ones who drifted away.
How it works
Live in three steps
No lengthy rollout and no need to replace your point of sale.
Set up the program
Pick cashback, points or stamps and add your store’s logo and colors. The first-login assistant walks you through it.
Customers join the club
Through the QR code at the counter, the store’s link, or signed up by a staff member. They confirm their phone number with a code sent on WhatsApp.
Every purchase becomes balance
Staff record the purchase at the counter (or the customer sends the receipt) and WhatsApp notifies the customer right away.
Pick your program
Cashback, points or stamps
Every store has its own style. All three work with tiers, referrals and birthday bonuses.
Cashback
Part of each purchase comes back as balance in reais for the next one. Easy to understand, great for medium and high ticket sizes.
Example: 5% back, balance valid for 90 days, covering up to half of the next purchase.
Points and rewards
Points for every real spent, redeemed for rewards from your catalog, with stock control.
Example: 1 point per real; 200 points = a store gift.
Stamp card
One stamp per purchase or per amount spent. Fill the card, get the reward. Great for frequent, low-ticket purchases.
Example: 10 coffees = 1 coffee with pão de queijo.
Counter
Purchases recorded in seconds, even with a line at the register
Staff look up the customer and record the purchase, redemption or gift card on the same screen.
- Search by CPF, phone, customer code or the card’s QR code
- Balance and reward redemption, gift card sale and use
- Each staff member with their own login and access level
Phone wallet
The card lives in Apple Wallet and Google Wallet
No app to download. Customers save a card with your store’s brand and the balance updates on its own with every purchase.
- Store logo, colors and image on the card
- Customer QR code for the counter
- Balance and tier always up to date, without the customer opening anything
Messages that work on their own
Through the official WhatsApp API, on every plan, and only to customers who opted in. You turn on the automations and adjust the text.
- Balance earned, balance expiring and lapsed customer
- Birthday, tier upgrade, stamp earned and card completed
- Gift card received and gift card expiring
- On Advanced, campaigns with boosters and sends to a list
Receipts in the club
Customers scan the receipt’s QR code. We check it with SEFAZ.
For purchases that didn’t go through the counter: the customer sends the NFC-e through the club and the balance is added once it’s verified.
- Canceled receipts are rejected automatically
- If the CPF on the receipt matches the customer’s, the balance is added with no manual approval
- If the QR code can’t be read, the customer sends a photo and the store reviews it
- The same receipt can’t be used twice
Dashboard
Know whether the program is paying off
Revenue from club members, returning customers, purchase frequency and comparison with the previous period, with charts that update with every purchase.
- Items that need attention, such as receipts awaiting review
- Active, new and returning customers
- Customer export to CSV
And more
Everything your store needs to build loyalty
Tiers
Bronze, Silver and Gold, or your own names, with bigger rewards for those who buy more.
Referrals
A customer refers a friend and both earn on the friend’s first purchase.
Gift cards
Sell gift cards with your store’s brand and a unique code. On every plan.
Custom domain
The club on your store’s own address, with an automatic certificate. Advanced.
Multiple locations
The balance is valid at every store in your chain.
Team access levels
Owner, manager and staff, each with their own login.
Merchant app
Phone alerts for receipts to review, gift cards sold and a daily summary.
LGPD-ready features
Opt-in for promotions, 18+ only, data export and deletion.
Who uses it
Stores already using Clubbo
See how each store’s customers see the club on their phone. Demo customers.
Jewelry
Ladri Pratas e Semijoias
Silver and fashion jewelry store that runs its loyalty program on Clubbo, with cashback, its own tiers and a card in the phone wallet.
- Cashback
- Tiers
- Phone wallet
Building materials
DRK
Building materials store that gives cashback on every purchase, with tiers from Classic to Black and a card in the phone wallet.
- Cashback
- Tiers
- Phone wallet
Plans
Plans for every store size
Monthly or yearly, with two months free on the yearly plan.
Start
For a store starting its program.
R$ 99per month
or R$ 990 yearly
Start free trial- 500 customers
- 1 locations
- 1,000 messages per month
- 300 receipt checks per month
- Customer tiers (bronze, silver, gold)
- Referrals with bonus
- WhatsApp through the official API
- Gift cards
- Card in Apple Wallet and Google Wallet
- Club on your store’s domain
- Campaigns (boosters and sends to a list)
- Integrations with ERP, POS and online store (Bling, Omie, Nuvemshop, WooCommerce and more)
- Clubbo’s own API and webhooks
Free trial plan
Plus
For stores with steady traffic that want the card on the phone.
R$ 199per month
or R$ 1.990 yearly
Try it free for 7 days- 2,000 customers
- 3 locations
- 3,000 messages per month
- 300 receipt checks per month
- Customer tiers (bronze, silver, gold)
- Referrals with bonus
- WhatsApp through the official API
- Gift cards
- Card in Apple Wallet and Google Wallet
- Club on your store’s domain
- Campaigns (boosters and sends to a list)
- Integrations with ERP, POS and online store (Bling, Omie, Nuvemshop, WooCommerce and more)
- Clubbo’s own API and webhooks
Advanced
For chains and anyone who wants everything, with unlimited customers.
R$ 299per month
or R$ 2.990 yearly
Start free trial- Unlimited customers
- Unlimited locations
- Unlimited messages per month
- 300 receipt checks per month
- Customer tiers (bronze, silver, gold)
- Referrals with bonus
- WhatsApp through the official API
- Gift cards
- Card in Apple Wallet and Google Wallet
- Club on your store’s domain
- Campaigns (boosters and sends to a list)
- Integrations with ERP, POS and online store (Bling, Omie, Nuvemshop, WooCommerce and more)
- Clubbo’s own API and webhooks
7-day trial on the Plus plan, no credit card. No setup fee. Amounts in Brazilian reais (BRL).
Questions
Quick answers
Do customers need to download an app?
No. The club opens in the phone’s browser, with your store’s brand. On the Plus and Advanced plans, the card can also be saved to Apple Wallet and Google Wallet.
Does it work with the point-of-sale system I already use?
Yes, alongside it. Purchases are recorded at the Clubbo counter using the customer’s CPF, phone, code or QR code. On the Plus and Advanced plans, you can integrate with your ERP, POS and online store (Bling, Omie, Nuvemshop, WooCommerce and more) or use the Clubbo API, and sales come in automatically.
Can I change plans later?
Yes, in the dashboard. To move to a smaller plan, your usage must fit the new plan (customers and locations).
What about the LGPD (Brazil’s data protection law)?
The club only accepts people aged 18 or over, promotions only go to those who opted in, account notifications can be turned off and customers can download and delete their data. For your customers’ data, the store is the controller and Clubbo is the processor, as stated in the terms of use.
How do customers join the club?
Through the store’s QR code or link, with their phone number and a code sent on WhatsApp. Staff can also sign customers up at the counter.
Start today
Set up your store’s club today.
Create your account, pick cashback, points or stamps, and sign up your first customer at the counter in a few minutes.
- 7 days free on Plus
- No credit card to try it
- No setup fee