Sweet shops and patisseries
Loyalty for sweet shops and patisseries
Remind customers about the cake before they remember the party.
What keeps customers from coming back
The challenges for sweet shops and patisseries
Big orders come by word of mouth, and you don’t know from whom.
Birthday cakes go to a competitor simply because customers forgot about you.
Suggested program
Cashback
A suggestion to get started. You set the numbers in the dashboard and change them whenever you want.
Example rule: 5% cashback on orders and over-the-counter sales, valid for 120 days.
Ideas using what Clubbo already does
- Birthday automation: the message arrives before the date, with a bonus for the order.
- Referral bonus for both the person who refers and the new customer.
- On Plus, gift cards for anyone who wants to give something sweet.
- Tiers for regular customers, with higher cashback.
In practice
An example club for sweet shops and patisseries
A fictional store in this industry running the suggested program: the customer’s card, the purchase recorded at the counter and the message that arrives on WhatsApp.
Club card
Doceria Açúcar FinoDoceria Açúcar Fino ClubExample
Fernanda (example customer)
Cashback balance
R$ 14,50
5% back on orders and over-the-counter sales
Balance valid for 120 days
At the counter
- Customer
- Fernanda (example)
- Purchase
- Birthday cake (custom order)
- Amount
- R$ 180,00
+R$ 9,00 cashback
On WhatsApp
Doceria Açúcar Finoautomatic message
Hi, Fernanda! You earned R$ 9,00 in cashback at the Doceria Açúcar Fino club. Your balance is now R$ 14,50 and it’s valid for 120 days.
Illustrative example: the store, the customer and the amounts are fictional. In Clubbo, you set the rules and numbers in the dashboard.
Start today
Set up your store’s club today.
Create your account, pick cashback, points or stamps, and sign up your first customer at the counter in a few minutes.
- 7 days free on Plus
- No credit card to try it
- No setup fee